FAQ

Frequently Asked Questions

-I will be traveling during 2 or 3 of the class days. How will I be able to take the course?

Each teacher has a special Language Learning Institute e-mail address for easy communication. When a student is absent from class, s/he can e-mail the teacher and acquire the assignment so that s/he can be prepared for the next class.

-If I miss a class, can I make it up?

No. If a student misses a class, s/he can contact the teacher for the assignment so that they can be back on track with the class for the next class meeting.

-What about weather?

Since many of our classes are given in the evening, we do close during inclement weather. We usually follow the Shenendehowa Central School District’s pattern of closing. If weather should turn for the worst later in the day, students will be informed of our closing via e-mail or phone call.

-If the school closes for weather, does that mean we lose the class?

No. If the school closes for weather, the class is not lost. The session continues with the next class.

-If I sign up for a session and don’t attend, can I have a refund?

If  a student signs up for a session and realizes before the session begins that s/he can not make it, a full refund can be given up to 5 business days before the start of the session. After this time period, a one time 50% credit can be given towards another course. This money can not be applied towards private lessons.

-How do I obtain materials for the courses given at the Language Learning Institute?

Call our office at 518-346-7096 and we will advise you. Some of the materials are in stock at The Language Learning Institute.