Delivery Policy

Program Delivery

Any of our languages can be studied in private lessons or group classes. Due to the dangers that have fallen upon us during the COVID 19 Pandemic, our courses are currently only offered in real-time by a live instructor through a virtual communication platform. Currently, we do not offer classes in our physical location in Latham, NY. Join us from the comfort and safety of your own home. Once we can resume on-site instruction safely and effectively, we will do so for those who prefer the on-site experience.

Students come to The Language Learning Institute to study for a variety of reasons: enrichment, remediation, marriage into a family where a foreign language is spoken, travel, and more. The age of the student body has ranged from eight weeks to their 80s. Our classes meet weekly for one hour, and homework is given to reinforce and afford practice in the language. When a student enrolls in a private lesson package, they may schedule more than one hour of instruction per week.

Missed Class/Lesson Policy

Our class and private lesson policies make language learning convenient and fun. If you must miss a class, the following options are available to you:

  1. Homework Only Option: If absent, notify the instructor and get the homework assignments for the missed class from your teach (no additional cost)
  2. Skype into the class live from your location (for on-site classes at no additional cost)
  3. Private Lesson optionto be arranged and held within the missed week for a reduced additional fee.

With 24-hour notice, private lessons can be rescheduled without any loss of time.

Billing and Payment

We bill in 5-week segments and payment is due on or before the first day of the 5–week session. For your convenience, we accept cash, check, money order, and payment through the invoice with a secure bank transfer.

If payment is not received by the due date, a late fee of 8%  will be applied to the invoice amount.

What Our Students Are Saying

“I wanted to thank you for these classes. When you told Jennifer and I we were your first post-COVID students, I wanted to tell you that these classes have been a source of great joy and comfort for me in a really weird hard time and I am so grateful for you and them. It has given me something really interesting and fun to focus on and divert any feelings of life uncertainty as it takes real focus and work. But it is also super fun too and a life goal to learn another language.”

— Tara

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