Delivery Policy

Program Delivery

Any of our languages can be studied in private lessons or group classes. All are offered in real-time by a live instructor through a virtual communication platform. We also offer on-line self study options.  Join us from the comfort of your own home, or wherever you are!

Students come to The Language Learning Institute to study for a variety of reasons: enrichment, remediation, marriage into a family where a foreign language is spoken, travel, and more. The age of the student body has ranged from eight weeks to their 80s. Our classes meet weekly for one hour,(except Mommy and Me)  and homework is given to reinforce and afford practice in the language. When a student enrolls in a private lesson package, they may schedule more than one hour of instruction per week.

Missed Class Policy

Our class policies make language learning convenient and fun. If you must miss a class, the following options are available to you:

  1. Homework Only Option: If absent, notify the instructor and get the homework assignments for the missed class from your teach (no additional cost)
  2. Private Lesson option: to be arranged and held within the missed week for a reduced additional fee.

Missed Private Lesson

If you do need to cancel a private lesson, you may do so with 24-hour notice and still preserve your lesson time. You and the teacher can make arrangements for an alternative day and time. Educationally, the best practice is to reschedule at a mutually convenient day and time for that same week.

Billing and Payment

We bill in 5-week segments and payment is due two days prior to the first day of the 5–week session. For your convenience, we accept cash, check, money order, credit card, and payment through the invoice with a secure bank transfer.  For credit card payments, there is a 4% surcharge added by our bank.  To pay by credit card, call us at 518-346-7096 to give us your card details.  We never save or store your card information.

If payment is not received by the due date, a late fee of 8%  will be applied to the invoice amount.

What Our Students Are Saying

“This is my first experience with The Language Learning Institute. I have always wanted to learn to speak the Italian language. My grandparents on both sides are from Italy and I wish that my parents spoke the language to us but they wanted to make sure English was spoken all the time. I have only good things to say about the Institute. The instructors are all very knowledgeable in the Italian language and of the country. As a beginner, they make me feel very comfortable learning this beautiful language. I have enjoyed all of my classes and look forward to future classes with the Institute.”

— Joanne M. Wagner (Schenectady, NY)

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